Fixing Windows Installation Problems Caused By Antivirus Software

Here’s a step-by-step guide to help you troubleshoot and fix common installation problems caused by antivirus software on your Windows computer.

Symptoms of Virus-related Issues:

– Your PC won’t boot or boots slowly

– Frequent blue screen errors (BSOD) with error codes like “BSoS_E_DOSBootRecNotEnabled” or “BSoS_DCBRException”

– Missing system files or drivers

– Slow system performance, freezing, or crashes

Troubleshooting Steps:

• Run the built-in Disk Check and Defragmentation Tool: Click on the Start button, then select Settings > Update & Security > Recovery. Under “Reset this PC,” click on “Get started” and follow the prompts to scan your computer for issues.

• Disable Antivirus Software Temporarily:

– Right-click on the antivirus software icon in the System Tray (near the clock) and select “Disable”.

– Wait 5-10 minutes and then enable it again.

• Check for Malware: Run a full scan with your antivirus software to detect any malware that might be causing issues.

• Update Windows to the Latest Version: Ensure you have the latest Windows updates installed, as this can help resolve some installation problems caused by antivirus software.

• Disable Any Recent Updates or Services:

– Check for any recently updated drivers or services and disable them if necessary.

• Run a System File Checker (SFC) Scan:

– Press the Windows key + R to open the Run dialog box, type “sfc /scannow,” and press Enter.

– This scan will check and replace corrupted system files.

Additional Steps:

• Reset Windows Settings: If all else fails, you can try resetting Windows settings to their default values:

– Go to Settings > Update & Security > Recovery > Get started

– Follow the prompts to reset Windows settings.

• Reinstall Windows (Last Resort): As a last resort, if none of the above steps work, you may need to reinstall Windows entirely.

Preventing Future Issues:

• Use Third-Party Antivirus Software: Consider using third-party antivirus software that can provide more comprehensive protection.

• Regularly Back Up Your Data: Ensure your data is backed up regularly in case any issues arise.

Remember to always use reputable and legitimate antivirus software, as some may cause installation problems on Windows.